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Chat
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- Full-Duplex Chat between a customer and a counselor
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Guide Message
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- Able to send simplex TEXT message to customer’s smartphone
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Video Capturing
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- Capture and save a image to the server during the video call (Front, Left/Right)
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Video Recording
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- Record all video calls automatically and save them to the server
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Register a Counselor Profile
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- Counseling with counselor’s registered profile image
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Image Sharing
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- Provide product description by sharing image from the server or a counselor’s PC (Server, LOCAL)
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Focus Adjustment
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- Provides autofocus by default and able to focus manually, if necessary
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Video On/Off
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- Video transmission ON/OFF settings
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Resize Video Screen
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- Adjust customer’s image size from 50% to 200%
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Admin. Page
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- Contains video call service option setting, usage history management and counseling statistics function
